FAQ

Q: What does FireTower do?
A: FireTower is an automated tool that detects and alerts you when incoming software, both good and bad, attempts to install Autorun entries on your computer.
Q: What is an Autorun entry?
A: Autorun entries allow applications to automatically run every time Windows starts up even without the User’s consent. Although many legitimate applications use Autorun, malicious software will often use this feature to maintain a presence on your computer. Receiving an alert that an unknown piece of software is attempting to insert an Autorun entry could be the first sign that malicious software has found its way onto your computer.
Q: Do I need to download updates every day?
A: While FireTower may receive software updates in the future to enhance functionality or correct issues, FireTower does not rely on signature-based detection, like many other popular anti-virus products, which require daily signature database updates.
Q: I am already using anti-virus software, why do I need FireTower?
A: Current anti-virus software solutions rely on signature-based detection. That means they detect malicious software by comparing questionable code against a database of known malware. That also means that these traditional anti-virus products will fail to detect unknown, never before seen malware or exploits such as Zero-Day Attacks.
Q: If I am using FireTower, can I remove my current anti-virus software?
A: Traditional anti-virus software is pretty good at what it does, which is detecting known malware. FireTower’s job is to cover the rest of the computer security equation, and as such, it works best in conjunction with a traditional anti-virus application to provide you with a more robust defense against cyber attacks.
Q: FireTower has detected a questionable Autorun entry, what should I do?
A: The first thing you should do is click the “View” link and check the “Digital Signature” tab. If the entry has a digital signature, we believe it is a legitimate piece of software. If it does not have a digital signature, click the “Lookup File” button to find the entry on Faultwire.com’s database. From there, they will tell you if the entry is a recognized Windows file or not. If it is not, Faultwire.com will direct you to google search results for that file for further details and possibly removal instructions.
Q: What are the system requirements?
A: FireTower is compatible with Windows XP, Windows Vista (32-bit/64-bit) and Windows 7 (32-bit/64-bit). An internet connection is required for the one-time Autorun settings Web Validation check.
Q: How much does FireTower cost?
A: FireTower is free! (for personal, non-commercial use). For commercial use, please contact us at myLicense@myFireTower.com for availability and pricing.